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Buying artwork…your protection & privacy

I work in accordance with the Distance Selling Regulation 2000. If you are not completely satisfied with your purchase, you can return the painting within 30 days. I will refund your purchase costs (not postage). Please notify me by email prior to returning your picture, please note it must be returned in a good, undamaged condition.

(i)  Roger Gregory, Artist: 13 Holly Close,Tamworth, Staffordshire, B79 8QT. 

(ii) Supplying works of art.

(iii) The price of the goods is in Pounds Sterling.

(iv) All enquiries will be notified of the cost of shipping prior to purchase. 

(v) All payments can be made via Paypal’s safe and secure  email payment system.Personal cheques will be accepted, please allow 7 days for your cheque to clear. Please email me  if you are going to send a cheque, so as to reserve the painting you would like.

(vi) Cleared payment is required in advance before paintings are dispatched.

(vii) Delivery in the UK will be by Royal Mail First Class Recorded. Rest of the World will be Standard Recorded Airmail you will be emailed on dispatch, and a tracking number provided.

Inspect any received package thoroughly before accepting / signing for it.

You must make a note of any damage on the delivery record. If you do not, the couriers will argue that the shipment was delivered in good condition. In order for them to consider a claim for damage, the contents, original shipping carton and packing must be available for inspection.

If the package appears to have suffered shipping damage:

  • notify me immediately by email.
  • promptly contact the shipping company for a damage inspection report.
  • keep the original shipping carton and packaging for the shipping company to inspect.
  • request that the shipping company return the merchandise.

(viii) Your consumers’ right to cancel, must be within 24 hrs of dispatch, once an item has been dispatch I am unable to stop delivery.You can return goods up to 30 days from receipt under the distance selling regulations. Please send an email before you dispatch the goods back to me. You are responsible to return the goods in a good state, and that they are saleable. Please note you are responsible for any in transit insurance until I have signed acceptance of return delivery.

(vix) Once the return goods have been checked, I will refund the cost of the painting in full via Paypal, but not the cost of mailing the works to you. Any damage goods will be returned to the purchaser and considered sold.

Privacy Policy

Your e-mail will be confidential and you will not receive any unsolicited mail from this source. We respect your privacy and do not trade or rent your name, e-mail address, address, phone number with anyone. You can rest assured that all information you provide is kept strictly confidential.

Your credit card details will only be retained by PayPal and our acquiring bank in order to process you order. PayPal process your payment and then arrange for your goods to be dispatched by us. If you use PayPal to purchase from this site online we never even see your credit card number let alone send it via e-mail.

Cookies are used on this site, but only to keep track of the numbers of visitors.

If you do not wish to receive any of my news (maximum of six e-mails per year) simply un-tick the box when entering your payment details. If you have joined my mailing list in the past you can “unsubscribe” at anytime. I have absolutely no wish to send mail to those who don’t want it.

This security and privacy policy applies only to Bird Artist…Roger Gregory. Users of this site should be aware that through links they could be directed to other sites that I have no control of.

Your Acceptance
By using Bird Artist…Roger Gregory, you signify your agreement to the privacy polices described above. If you do not agree with our privacy policies, please do not use the site. If we make any substantial changes in the way we use your personal information we will notify you by e-mail or by posting a prominent announcement on this site. Copyright: The artist retains all rights to images, including the right to reproduce and sell as prints and the right to use for promotional purposes.

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